Shipping policy
Shipping Policy
Processing Times
Thank You For Shopping With FOJ All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
During high-volume periods such as product launches, sales, or holidays, processing times may be slightly delayed.
Domestic Shipping
We currently ship within the United States.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
Shipping rates are calculated at checkout based on your location and selected shipping method.
International Shipping
We offer international shipping to select countries.
Estimated delivery times:
- International Standard: 7–21 business days
Please note:
- Customs fees, import duties, and taxes are the responsibility of the customer.
- Delivery times may vary depending on your country’s customs process.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.
Incorrect Addresses
Please make sure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us as soon as possible before your order ships.
Lost or Stolen Packages
We are not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.
If your package is missing, we recommend contacting the shipping carrier directly with your tracking number.
Shipping Delays
We are not responsible for shipping delays caused by:
- Carrier issues
- Weather conditions
- Customs delays
- Incorrect shipping information
Pre-Orders
If your order contains a pre-order item, your order may ship once all items become available unless otherwise stated.
Estimated shipping dates for pre-order items will be listed on the product page.
Contact Us
If you have any questions about your order or shipping, please contact us at:
[fojclothingbrand.com]
[FOJ]